KOCHI: All RTO and sub-RTO offices in the State would have fast-track counters where people can avail over 15 different services by spending minimal time in the queue, Transport Minister Jose Thettayil said while talking to the media here on Monday. These services would be ready from June 23.
Apart from saving on time spent for each transaction, this would increase the efficiency of the Motor Vehicles Department, he said.
Customers would be able to register their vehicles, renew licences, execute paper work for selling vehicles, get duplicates of documents, change their address, renew permits etc., through the counters. They can apply online and take a print out, which can be taken to fast-track counters. This helps ensure data entry and the correctness of each entry. The counters would be open from 10 a.m. to 5 p.m. in RTO offices, and from 2 p.m. to 5 p.m. in sub-RTO offices.
Mr. Thettayil said that plans are afoot to establish an e-payment facility in the department.